Testimonials
The service we got from Alan Insurance was great! Tim was able to answer all of our questions, give us great explanations of the coverage options, and was always available to us when we needed more information. The whole transition process was seamless, and he made insurance easy!
Kelly Schuh
The Alan Insurance Agency has provided me with the highest level of satisfaction in terms of customer service I have seen from a company in a long time. Tim was able to help me with saving almost $400 a year on my auto insurance, way above any other insurance carrier. Tim offers such personalized service and is available to his customers 24/7! He is the epitome of a great insurance agent!
Jennifer Catleugh
“Alan Insurance and Erie Insurance have exceptional customer service. In a time of complacency, mediocrity and poor customer service, especially from my prior carrier – Allstate, my agent Tim Wilt and Erie Insurance have far exceeded my expectations on helping me through a recent claims experience. They have the personal touch and concern to make sure that all details, no matter how small were handled quickly and efficiently. I can’t say enough about how happy I am with this process and would highly recommend Tim for any and all insurance needs!”
Jennifer Taranto
“Tim at Alan Insurance provided me with quick, reliable service and even came to my house so I could sign the final paperwork. I didn’t have to do a thing other than sign my name. I feel confident that Tim will provide that type of quality service if I ever need to file a claim or change my coverage. If I had known how easy this would be, I would have changed insurance carriers sooner!”
Maria Halagan
“I had a very good experience at Alan Insurance, The price for the insurance was cheaper through Alan Insurance than anyone else I looked at!”
Christina Milevski
“My experience with Tim at Alan insurance has been far superior than any insurance agency I have ever dealt with. Tim goes above and beyond and truly defines the meaning of customer service. I am a business owner and extremely busy. With multiple vehicles, home, and recreational items, my policy was complex. Tim took the time to research the best policy and roll my multiple policies into one company. Not only did Tim save me time and money, he increased my coverages three fold in the process. And did I mention, with my busy schedule, Tim came to me! My previous insurance company never did that. I highly recommend Tim and the Alan Agency. You can’t go wrong. Thanks again Tim!”
Brian Becker
“I am writing to thank you for the speedy service and attention you gave to my claim for the fallen tree in my back yard. It is wonderful to have someone like you in our corner, that takes an interest in our insurance needs. When I called your office to relate to you that a tree had fallen from my yard into my neighbors yard, you jumped right into action. The next day a Mr. Derry Jackson (from Erie Insurance) was at my home to help with information on the removal of the fallen tree. Two days later I received a check (minus my deductible) for the cost of removing the tree. Wow! I can’t say enough about your service and that of Erie Insurance. Thank you once again, for all the special attention you gave to this matter. I am grateful that I made you my agent, and I hope others will find comfort in having you as their agent as well. It is not often you find an insurance agent that takes pride in helping the people he insures!”
Richard W.
Brigid and I wish to thank you for the super care and attention you have given to our insurance needs. Most of our insurance was with agents with whom we had been insured for decades. That was a difficult choice and move and you made it easy. We are pleased to have consolidated all our insurance with one agent and have done so at a major savings. Keep the service as great as it has been and the prices right and we’ll hopefully be with you for decades. Thank you again!
Paul & Brigid Ryan